Everything you need to know about purchasing, acclimating, and receiving live aquatic livestock and plants from NeoBlue.
Float the sealed bag in your aquarium for 20-30 minutes to equalize water temperature. Open the bag and slowly add half a cup of your tank water every 5 minutes for 20-30 minutes (or use a drip acclimation kit). Net the fish gently into the tank without pouring shipping water in.
Yes. All livestock is conditioned and quarantined by verified breeders and vendors to ensure they are parasite-free, active, and feeding vigorously before shipment.
Every product page on NeoBlue includes comprehensive care specifications: recommended pH range, temperature tolerance, hardness, temperament, and compatible tank mates.
Yes. Our partner nurseries follow strict algae-free and snail-controlled cultivation protocols to ensure clean specimens suitable for shrimp and sensitive nano aquariums.
We offer both beginner-friendly low-tech plants (Anubias, Java Fern, Cryptocoryne) that thrive without CO2, as well as high-tech carpeting plants (Monte Carlo, Rotala) that benefit from CO2 supplementation.
We guarantee 100% live arrival on all shipments across India. In the rare event a specimen arrives dead, take an unedited clear video of the unopened bag within 2 hours of delivery and submit a claim for an instant refund or replacement.
Specimens are packed in heavy-duty double-poly bags filled with pure medical-grade oxygen and clean water, housed inside custom insulated thermocol boxes with thermal regulation.
We support all major Indian payment methods through secure gateway encryption: UPI (Google Pay, PhonePe, Paytm), Net Banking, Debit/Credit Cards, and Wallets.
Yes! NeoBlue has a built-in Cart Sharing feature. Click 'Share Cart' on the bag or checkout page to generate a short shareable link that lets anyone load your selected items instantly.
Our expert aquarium care team is available to assist you with species advice.